All garments and accessories purchased online will be shipped free of charge within the continental United States unless you indicate at checkout you would prefer to pick up the items in-store.
At Michael Andrews, we stand behind every garment we make with a comprehensive satisfaction guarantee. If you are not thrilled with the fit of a bespoke garment once it is made, we will either alter it to fit your preferences or remake it once free of charge. We offer six-months free alterations on all of our bespoke garments. For bespoke clients, we encourage scheduling an appointment in-store for any fittings.
Please note that our garments are all specially made for each client, so we cannot offer cash refunds once a garment is cut.
Ready-made accessories may be exchanged or returned within 15 days of purchase provided they are unworn and in the same condition as purchased. Made-to-order accessories (custom neckties, custom belts and custom shoes) are non-refundable.
For more information, please email us at info@jpcoutureclothing.com or contact your stylist directly.